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| Author: | Baker, R. D. Datar, S. M. Kemerer, C. F. |
| Title: | A model to evaluate variables impacting the productivity of software maintenance projects. |
| Journal: | Management Science
1991 : JAN, VOL. 37:1, p. 1-18 |
| Index terms: | SOFTWARE MAINTENANCE |
| Language: | eng |
| Abstract: | The cost of maintaining application software has been rapidly escalating. An estimable production frontier model of software maintenance is developed. A new methodology is used that allows the simultaneous estimation of both the production frontier and the effects of several productivity factors. The model allows deviations on both sides of the estimated frontier to reflect the impact of both production inefficiencies and random effects such as measurement errors. The model is then estimated using an empirical dataset of 65 software maintenance projects from a large commercial bank. |
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