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| Author: | Carmeli, A. Schaubroeck, J. |
| Title: | Organisational crisis-preparedness: the importance of learning from failures |
| Journal: | Long Range Planning
2008 : APR, VOL. 41:2, p. 177-196 |
| Index terms: | organizations crises crisis management learning managerial activities |
| Language: | eng |
| Abstract: | As organisational crises are relatively low-probability, high-impact situations that threaten the competitiveness and viability of an organisation, a key managerial challenge is to design and implement an organisational system that is capable of coping with these traumatic events. This study presents that learning from failures is an important facilitator of preparedness for both present and prospective crises. High-performing organisations reported higher levels of crisis-preparedness although crisis experience and an industry's technological risk were not significantly related to crisis-preparedness. The paper discusses how these findings might help managers to prepare their organisations more effectively for crisis situations. |
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