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| Author: | Busby, J.S. |
| Title: | Failure to mobilize in reliability-seeking organisations: two cases from the UK railway |
| Journal: | Journal of Management Studies
2006 : SEP, VOL. 43:6, p. 1375-1393 |
| Index terms: | mobility rail transport reliability United Kingdom |
| Language: | eng |
| Abstract: | This study bases on a qualitative analysis of two disastrous collisions on the UK railway, of organisations that are strongly reliability seeking yet ultimately exprience catastrophic failure. It is suggested that these cases implicated an organisational incapacity to mobilis systemic reform. The possibility of the two failures had been well-known in the organisations before their occurrence, but this knowledge could not be converted into modification. The authors propose a model for explaining how processes of systemic reform co-exist with a set of phenomena that tend to undermine them. |
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