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Author:Berens, G.
Riel, C. B. M. van
Rekom, J. van
Title:The CSR-quality trade-off: When can corporate social responsibility and corporate ability compensate each other?
Journal:Journal of Business Ethics
2007 : SEP I, VOL. 74:3, p. 233-252
Index terms:consumer attitudes
corporate responsibility
job attitudes
preferences
social responsibility
Language:eng
Abstract:This article examines the possibility of compensating a poor corporate ability (CA) with a good corporate social responsibility (CSR), and vice versa by running an empirical experiment among business administration students. Participants reported their preferences for a financial services company's products, stocks and jobs when given the company's CA and CSR performance. The authors find that poor CSR can be compensated by a good CA for all preferences, and poor CA can be compensated by a good CSR for stock and job preferences. For product preferences the results depend on the product's relevance to the participants.
SCIMA record nr: 265907
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