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| Author: | Gil-Padilla, Antonia M. Espino-Rodríguez, Tomás F. |
| Title: | Strategic value and resources and capabilities of the information systems area and their impact on organizational performance in the hotel sector |
| Journal: | Tourism review = Revue de tourism = Zeitschrift für Tourismus
2008 : VOL. 63:3 p. 21-47 |
| Index terms: | travel hotel and catering industry value analysis information systems organizational performance competitive strategy |
| Language: | eng |
| Abstract: | The aim of this study is to investigate strategic value and capabilities of the information systems (IS) in organizational performance of three-, four- and five-star hotels. The writers argue that the more valuable, non-substitutable and inimitable the IS area is, the better is the non-financial performance. |
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