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| Author: | Fornell, C. |
| Title: | A national customer satisfaction barometer: the Swedish exp`rience. |
| Journal: | Journal of Marketing
1992 : JAN, VOL. 56:1, p. 6-22 |
| Index terms: | CONSUMER SATISFACTION SWEDEN ECONOMIC INDICATORS QUALITY MARKET SHARE MARKETING RESEARCH |
| Language: | eng |
| Abstract: |
SCIMA