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| Author: | Flynn, G. |
| Title: | Think tanks power up employees (betriebliche Produktivität) |
| Journal: | Personnel Journal
1996 : JUN, VOL. 75:6, p. 100-108 |
| Index terms: | |
| Freeterms: | ENERGIEVERSORGUNGSBETRIEBE, KOSTENKONTROLLE, TEAMARBEIT, MANAGEMENTSTIL |
| Language: | eng |
| Abstract: | Utility companies have a reputation of being paternalistic and slow. PG&E breaks the mold. A few years ago, HR introduced action forums: brainstorming, problem solving processes uniting employees and top decision makers to create change. The forums spur results, empower employees and save money. In the past three years, PG&E has hosted almost 80 action forums and has saved more than 270 million in cycle time reduction, productivity and performance improvement , cost avoidance, revenue enhancements and actual cost reductions. |
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