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| Author: | Tatikonda, L. U. Tatikonda, R. J. |
| Title: | Top-10 reasons your TQM effort is failing to improve profit (Qualitätssteuerung) |
| Journal: | Production and Inventory Management Journal
1996 : SEP, VOL. 37:3, p. 5-9 |
| Index terms: | |
| Freeterms: | BETRIEBSERFOLG |
| Language: | eng |
| Abstract: | Despite spending millions of dollars on quality improvement activities, many firms fail to see significant improvements in quality and profit. While there is no specific approach to achieve success from quality improvements, the firms that failed show common characteristics. This article lists 10 such characteristics that are not in congruence with strategic goals, as well as obsolete accounting systems. |
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