search query: @indexterm warrants / total: 25
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| Author: | Lam, Y. Lam, P.K.W. |
| Title: | An extended warranty policy with options open to consumers |
| Journal: | European Journal of Operational Research
2001 : JUN, VOL. 131:3, p. 514-529 |
| Index terms: | CONSUMER BEHAVIOUR MANUFACTURING WARRANTS |
| Freeterms: | OPTIMAL POLICY |
| Language: | eng |
| Abstract: | An extended warranty model that includes a free repair period and an extended warranty period will be discussed. Consumers have choices to renew or not to renew at the end of free repair period. Different choices will have different cost implications for consumers and manufacturers. The exact expressions of the total expected discounted cost, and the long-run average cost per unit time for a consumer and the manufacturer are derived. |
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