search query: @author Shrivastava, P. / total: 25
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| Author: | Shrivastava, P. |
| Title: | Understanding industrial crises. |
| Journal: | Journal of Management Studies
1988 : JUL, VOL. 25:4, p. 285-303 |
| Index terms: | CRISIS MANAGEMENT |
| Language: | eng |
| Abstract: | A conceptual framework for understanding industrial crises is provided. These crises are organizationally-based disasters which cause extensive damage and social disruption, involve many stakeholders, and occur through complex technological, organizational and social processes. The characteristics of industrial crises are illustrated through a comparison of three diverse crises - the Bhopal disaster, the Tylenol poisonings, and the explosion of the space shuttle Challenger. Relationships among these features are presented in a model of industrial crisis. |
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