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Author:Brinkmann, J.
Lentz, P.
Title:Understanding insurance customer dishonesty: outline of a moral-sociological approach
Journal:Journal of Business Ethics
2006 : JUN/JUL, VOL 66:2-3, p. 177-195
Index terms:consumers
ethics
sociology
insurance
fraud
moral hazard
Language:eng
Abstract:This article continues the consumer morality studies tradition by focusing on the dishonesty of insurance customers. To gain a wider perspective, the paper drafts a sociology of insurance customer morality. Outlines of micro-level, meso-level and macro-level moral sociologies of insurance fraud are included, as well as a discussion of moral heterogeneity and a critical understanding of deviance. Some empirical research is made with data from a Norwegian-German pilot study.
SCIMA record nr: 262750
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