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| Author: | Robey, D. Wishart, N. Rodriguez-Diaz, A. |
| Title: | Merging the metaphors for organizational improvement: business process reengineering as a component of organizational learning |
| Journal: | Accounting, Management & Information Technologies
1995 : JAN-MAR, VOL. 5:1, p. 23-39 |
| Index terms: | MERGERS ORGANIZATIONS ORGANIZATIONAL LEARNING |
| Language: | eng |
| Abstract: | Business process reengineering and organizational learning are two contemporary approaches to improving the functioning and effectiveness of organizations. The assumptions and prescriptions of each approach rest upon fundamentally different metaphors. Reengineering conceives of organizations as mechanisms that can be redesigned to be more efficient; learning regards organizations as complex living systems with cognitive and behavioral "memories". Each metaphor provides valuable insights for organizational improvement, although each also contains blind spots and limitations. |
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