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| Author: | Cousins, K.C. Robey, D. Zigurs, I. |
| Title: | Managing strategic contradictions in hybrid teams |
| Journal: | European journal of information systems
2007 : AUG, VOL. 16:4, p. 460-478 |
| Index terms: | team work virtual organizations duality organizational behaviour management |
| Freeterms: | virtual teams hybrid teams |
| Language: | eng |
| Abstract: | Hybrid teams, which include members in multiple geographic locations, use both face-to-face communication and computer-mediated interaction to communicate with each other. The authors focused on three hybrid teams in one organization as a case study in management practices. The paper identifies four sets of paradoxical frames in hybrid teams: remoteness - closeness, cultural uniformity - cultural diversity, rationality emotionality and control empowerment. The qualitative analysis of the hybrid teams indicates that teams engaged in three cognitive tensions caused by these paradoxical frames: integrating, differentiating and polarizing. The findings provide a better understanding of how managers influence cognitive processes. |
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