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| Author: | Candler, J. |
| Title: | The ORION project: staged business process reengineering at FedEx |
| Journal: | Communications of the ACM
1996 : FEB, VOL. 39:2, p. 99-107 |
| Index terms: | COMMUNICATIONS INDUSTRY ENGINEERING INDUSTRY ECONOMICS |
| Language: | eng |
| Abstract: | Obsolete and rigid business processes have rendered many large organizations inefficient and inflexible. In fact, many of the recent problems of inflexibility and turmoil in large corporations can be attributed to the complexities and pathologies of size and outdated processes. In an attempt to acquire strategic and competitive advantage, many large organizations are searching for organizational simplicity. Organizational simplicity can be reintroduced to complex organizations through a radical reengineering of their business process. |
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