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| Author: | Beck, N. Walgenbach, P. |
| Title: | ISO 9000 and formalization - how organizational contingencies affect organizational responses to institutional forces |
| Journal: | Schmalenbach Business Review
2003 : OCT, VOL. 55:4, p. 294-320 |
| Index terms: | Standards Institutional economics Engineering industry Germany |
| Language: | eng |
| Abstract: | The authors investigate the adoption of ISO 9000 standards by the German mechanical engineering industry and analyze how organizational contingencies affect susceptibility to institutional forces. The findings show that differences in organizational size, proportion of administrative staff, and type of production technology lead to variations in the probability of adopting ISO 9000 standards. Moreover, the findings show that despite the modern anti-bureaucratic management ideology, there has been a remarkable increase in the degree of formalization. |
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