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Author:Laod, A.
Zhang, M.
Title:Expert systems, knowledge development and utilization, and sustained competitive advantage: a resource-based model
Journal:Journal of Management
1998 : VOL. 24:4, p. 489-510
Index terms:DEVELOPMENT
MODELS
KNOWLEDGE
Language:eng
Abstract:In this paper, the authors propose a resource-based model to explain how expert systems generate sustained competitive advantage for a firm, Specifically, the authors analyze the extent to which expert systems (ESs) exhibit the attributes of value, rareness, imperfect imitability, and nonsubstitutability associated with a rent-generating resource. Then, the authors discuss how expert systems yield sustainable competitive advantage through fostering organizational knowledge development and utilization.
SCIMA record nr: 189743
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