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Author:Albacete-Sáez, C.
Fuentes-Fuentes, M.M.
Lloréns-Montes, J. F.
Title:Service quality measurement in rural accommodation
Journal:Annals of Tourism Research
2007 : JAN, VOL 34:1, p. 45-65
Index terms:rural areas
structural analysis
tourism
Language:eng
Abstract:This article discusses the quality measurment of a relatively new phenomena: rural tourism. The authors develop a tool for hotel management by which to measure the quality of service in rurally located tourist lodging. By using a confirmatory factor analysis the authors identify five dimensions with good levels of reliability and validity.
SCIMA record nr: 263822
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