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| Author: | Bell, C.M. Main, K.J. |
| Title: | Deonance and distrust: Motivated third party information seeking following disclosure of an agent's unethical behavior |
| Journal: | Journal of Business Ethics
2011 : AUG I, VOL. 102:1, p. 77-96 |
| Index terms: | consumer behaviour decision making information retrieval ethics |
| Freeterms: | moral reasoning unethical bahaviour |
| Language: | eng |
| Abstract: | In this article, the hypothesis of third parties being motivated for information seeking (henceforth as: i-seekg.) about agents who have behaved unethically in the past is explored. There are two possible motives for this i-seekg. behaviour: deonance, or the motive to care about ethics and justice simply due to ethics and justice, and distrust-based threat monitoring. Participants in a consumer decision task were found to i-seekg. about an agent having behaved unethically even when the agent was explicitly excluded from the task. There were no intentions to purchase from the agent, performance expectations for the agents product were low, the sought information was non-diagnostic, redundant or irrelevant to an ethical judgment etc. Critically, this i-seekg. took place even when the observer could disengage from and was not vulnerable to the agent. |
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