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Author:Zaheer, A.
McEvily, B.
Perrone, V.
Title:Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance
Journal:Organization Science
1998 : MAR-APR, VOL. 9:2, p. 141-159
Index terms:co-operation
interorganizational relations
trust
company performance
Language:eng
Abstract:The article investigates the role of trust in interfirm exchange. A conceptual challenge in this investigation is translating an inherently individual-level concept of trust to the organizational-level outcome of performance. The results indicate that interpersonal and interorganizational trust are related but distinct concepts and that the hypotheses linking trust to performance receive some support.
SCIMA record nr: 178940
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