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Author:Anderson, E.
Chen, Y.
Title:Microcomputer software evaluation: an econometric model
Journal:Decision Support Systems
1997 : FEB, 19:2, p. 75-92
Index terms:DECISION SUPPORT SYSTEMS
SOFTWARE
ECONOMICS
Language:eng
Abstract:Microcomputer software selection is made difficult by the multiplicity of products, variation in product performance, and the uncertainties of user needs. This paper presents a methodology for the empirical evaluation of competing software packages. The process proposed identifies the most relevant performance attribute set and, through a simultaneous system of equations, the relative importance of each attribute in explaining the satisfaction of users. The methodology is illustrated using sample data derived from user evaluations of five different software types.
SCIMA record nr: 161257
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