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Author:Gherardi, S.
Title:Competence - the symbolic passe-partout to change in a learning organization
Journal:Scandinavian Journal of Management
1998 : DEC, VOL. 14:4, p. 373-393
Index terms:CHANGE
COGNITION
ORGANIZATIONAL LEARNING
Language:eng
Abstract:The methodology of social representation theory was applied to the concept of competence during the follow-up phase of an action-research project in the public sector. The competence of authority -- a key concept in legal culture and in the bureaucratic model -- was contrasted with the competence to solve problems, as one of the cornerstones of the learning organization. When verified a postriori the social representation of competence among middle managers proved to be an interesting hybrid.
SCIMA record nr: 189834
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