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| Author: | Huang, W. W. |
| Title: | Supporting Virtual Team-Building with a GSS: an Empirical Investigation |
| Journal: | Decision Support Systems
2003 : MAR, VOL. 34:4, p. 359-368 |
| Index terms: | GOAL SETTING EMPIRICAL RESEARCH DECISION MAKING ANALYTICAL REVIEW |
| Language: | eng |
| Abstract: | As virtual teams become more and more common in organizations, supporting virtual teams will be an important research topic for group support systems (GSS) scholars. This research examines how a GSS may be used to support virtual team-building. The results reveal that a GSS with an embedded goal-setting structure helped virtual teams to foster better team cohesion, better team commitment, and better collaboration climate than a GSS without the goal-setting structure. Virtual teams using a GSS with an embedded goal-setting structure also had better perceived decision quality and generated more decision alternatives than virtual teams using a GSS without the goal-setting structure. Implications of these findings are discussed. |
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