search query: @indexterm goal setting / total: 273
reference: 95 / 273
Author: | Cornish, F. |
Title: | Building a customer-orientated organization. |
Journal: | Long Range Planning
1988 : JUN, VOL. 21:3, p. 105-107 |
Index terms: | SERVICE INDUSTRIES CUSTOMERS ORGANIZATIONAL COMMUNICATION GOAL SETTING |
Language: | eng |
Abstract: |
SCIMA