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Author:Wade, M. R.
Parent, M.
Title:Relationships between job skills and performance: a study of webmasters
Journal:Journal of Management Information Systems
2002 : WINTER, VOL. 18:3, p. 71-96
Index terms:Computer technology
Job performance
Job analysis
Skilled workers
Freeterms:Webmasters
Job skills
Organizational skills
Technical skills
Language:eng
Abstract:The main purpose of this study is to determine the mix of organizational and technical skills demanded of Webmasters, and the degree to which those skills influence job performance. Thew study is composed of two parts. (1) a job-content analysis of 800 Webmaster positions is conducted in order to determine the mix of skills demanded of Webmasters by employers. (2) a survey of 232 Webmasters is conducted to test the relationships between those skills and job performance. The job-content analysis suggested that employers seek technical skills over organizational skills, and , in contrast, the survey results showed that Webmasters regard organizational skills as more important in performing their jobs. The effect of organizational skill deficiencies on job performance was found to be larger than that of technical skill deficiencies.
SCIMA record nr: 232028
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