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| Author: | Kahn, W. A. |
| Title: | Managing the Paradox of Self-Reliance |
| Journal: | Organizational Dynamics
2002 : VOL. 30:3, p. 239-256 |
| Index terms: | MANAGEMENT MANAGERS TRUST ANALYTICAL REVIEW |
| Language: | eng |
| Abstract: | There is a paradox at the heart of self-reliance: people are only capable of being fully self-reliant when they feel securely attached to trust others. This is the central paradox that managers increasingly face- how to support others who must rely mostly on themselves, without retreating to the traditionally controlling managerial stance. This report focuses on what effective managers in decentralized systems do to manage this paradox. A study of the senior managers of three highly effective decentralized units of different organizations indicates that such tasks involve relational work, whereby managers build and deepen various types of relationships to sustain the self-reliance of their employees. |
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