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| Author: | Reijers, H. A. Limam, S. Aalst, W. M. P. Van Der |
| Title: | Product-Based Workflow Design |
| Journal: | Journal of Management Information Systems
2003 : SUMMER, VOL. 20:1, p. 229-262 |
| Index terms: | PROCESS REDESIGN PRODUCT DEVELOPMENT PRODUCT DESIGN |
| Language: | eng |
| Abstract: | In manufacturing, the interaction between the design of a product and the process to manufacture this product is studied in detail. Consider, for example, material requirements planning (MRP) as part of current enterprise resource planning (ERP) systems, which is mainly driven by the bill of material (BOM). For information-intensive products such as insurances, and many other services, the workflow process typically evolves or is redesigned without careful consideration of the structure and characteristics of the product. In this paper, the authors present a method named product-based workflow design (PBWD). PBWD takes the product specification and three design criteria as a starting point, after which forma models and techniques are used to derive a favorable new design of the workflow process. |
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