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| Author: | Dyne, L. V. Ang, S. Botero, I. C. |
| Title: | Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs |
| Journal: | Journal of Management Studies
2003 : SEP, VOL. 40:6, p. 1359-1392 |
| Index terms: | HUMAN RESOURCE MANAGEMENT ORGANIZATIONAL CULTURE EMPLOYEE COMMUNICATION |
| Language: | eng |
| Abstract: | The authors help to organize and expand our understanding of voice and silence and the relationship between them. Although silence and voice are often viewed as polar opposites, the authors argue that they are in fact separate, multidimensional constructs, each with a variety of forms and motives. In a detailed analysis, the authors identify and discuss three types of silence and three parallel types of voice: disengaged behaviour based on resignation, self-protective behaviour based on fear, and other-oriented behaviour based on cooperation. In offering a 2 X 3 typology of voice and silence, they highlight the complexities of these behaviours, and the different forms that they can take |
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