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| Author: | Joni, S.A. |
| Title: | The geography of trust |
| Journal: | Harvard Business Review
2004 : MAR, VOL. 82:3, p. 82-88 |
| Index terms: | Management Executives Leadership Trust Organizations |
| Language: | eng |
| Abstract: | The most successful leaders understand that trust is a function of relationships as well as integrity and expertise (hereafter as: expse). And they know that relationship-based, "structural" trust changes depending on where people stand on the organizational map. Expse. trust is reliance on an adviser's ability in a specific subject area. Structural trust (here as: str-t.) reflects how roles and ambition colour insight and spin information. High str-t. provides leaders with a channel for pure insight and information. Most successful leaders understand the concept of confidentiality very well. Senior leaders naturally require advisers in positions of high str-t. |
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