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| Author: | Taylor, S. |
| Title: | Due process in performance appraisal: a quasi-experiment in procedural justice |
| Journal: | Administrative Science Quarterly
1995 : SEP, VOL. 40:3, p. 495-523 |
| Index terms: | ADMINISTRATION ECONOMICS RESEARCH |
| Language: | eng |
| Abstract: | this field experiment extended research on procedural justice by examining effects of a due-process performance appraisal system or the existing system. Even though due-process employees received lower evaluations, they displayed more favourable reactions: perceived system fairness, appraisal accuracy, attitude toward the system, evaluations of managers, and intention to remain with the organization. Managers also responded positively, reporting greater ability to resolve work problems, satisfaction with the system, job satisfaction, and less distortion of appraisal results to further their own self-interests. |
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