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Author: | McCabe, D. Knights, D. Wilkinson, A. |
Title: | The politics of IT-enabled restructuring and the restructuring of politics through total quality management |
Journal: | Accounting, Management & Information Technologies
1998 : VOL. 8:2/3, p. 107-126 |
Index terms: | ACCOUNTING MANAGEMENT INFORMATION TECHNOLOGY |
Language: | eng |
Abstract: | A variety of innovations such as total quality management (TQM) have been introduced by management in recent years as a means to unite organizations and secure employee commitment. Yet TQM is as much a product of existing social relations as it is a method for transforming them. The authors examine how TQM may be used as a vehicle fro addressing some of the tensions presented by the introduction of new technology, and the organizational politics that stem from organizational restructuring. |
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