search query: @indexterm operations management / total: 280
reference: 9 / 280
| Author: | Barnes, D. Rowbotham, F. |
| Title: | Developing a questionnaire for the four-stage model of operations strategy |
| Journal: | Production planning & control
2003 : OCT-NOV, VOL. 14:7, p. 613-622 |
| Index terms: | Operations management Questionnaires |
| Language: | eng |
| Abstract: | This article describes the development of a questionnaire to classify an organization's operations in accordance with the Hayes and Wheelwright four-stage model. This questionnaire offers the means of analyzing the strategic role played by operations in an organization, and will be of use to managers, consultants, researchers and others conducting a strategic audit of an organization's operations. This article uses the results of a large-scale postal survey using the questionnaire to test its usefulnsess as a research instrument in practice. |
SCIMA