search query: @indexterm Organizational communication / total: 295
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| Author: | Gundry, L. K. Rousseau, D. M. |
| Title: | Critical incidents in communicating culture to newcomers: the meaning is the message |
| Journal: | Human Relations
1994 : SEP, VOL. 47:9, p. 1063-1088 |
| Index terms: | ORGANIZATIONAL COMMUNICATION ORGANIZATIONAL BEHAVIOUR ROLES |
| Language: | eng |
| Abstract: | Recent hires (n = 149) in 12 electronics manufacturing firms were asked to relate their experiences of formative events and the messages derived from them. Newcomers also described the behavioral norms characterizing their organization, one facet of its culture. Critical incidents newcomers reported were significantly related to their perceptions of behavioral norms. The messages newcomers interpreted from these incidents were coded in terms of positive or negative frame (emphasizing desirable or undesirable outcomes). |
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