search query: @author Boss, J.-F. / total: 3
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| Author: | Boss, J.-F. |
| Title: | Pourquoi la satisfaction des clients ? |
| Journal: | Revue Francaise du Marketing
1993 : OCT-DEC, 144-145, p. 5-27 |
| Index terms: | CONSUMER SATISFACTION PRODUCT QUALITY |
| Language: | fre |
| Abstract: |
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