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| Author: | Barron, J. Paulson Gjerde, K. |
| Title: | Who adopts Total Quality Management (TQM): theory and an empirical test |
| Journal: | Journal of Economics and Management Strategy
1996 : SPRING, VOL. 5:1, p. 69-106 |
| Index terms: | TOTAL QUALITY MANAGEMENT THEORIES TESTS |
| Language: | eng |
| Abstract: | The recent emergence of total quality management (TQM) in the U.S. has spawned a great deal of interest in management circles as well as in the mass media. However, despite the growing number of firms that have adopted this management technique, few formal test exist concerning the pattern of adoption as well as the changes that accompany the adoption of TQM. This paper contrasts models of production for TQM and non-TQM firms in order to explore reasons why some firms but not others have adopted the TQm approach to quality improvement. |
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