search query: @author Salterio, S. / total: 3
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| Author: | Salterio, S. |
| Title: | Decision support and information search in a complex environment : Evidence from archival data in auditing |
| Journal: | Human Factors
1996 : SEP, VOL. 38:3, p. 495-505 |
| Index terms: | DECISION MAKING DECISION SUPPORT SYSTEMS PROBLEM SOLVING ACCOUNTING AUDITING |
| Language: | eng |
| Abstract: | The situation assessment process in a complex decision support environment is studied at a central research unit of a large public accounting firm. Information search task performance is studied as part of the situation assessment. In particular, the research examines if expertise-based information search findings in laboratory studies generalized to analyzing ill-structured problems and the related searching of complex databases that contained prior cases. Auditors were studied at two points, as relative novices and, after five months, as relative experts. The four hypotheses were about how information search would change as auditors gained experience in the natural decision support environment. The results supported prior findings' generalizations based on laboratory testing. |
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