search query: @author Easton, F. F. / total: 3
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| Author: | Easton, F. F. Rossin, D. F. |
| Title: | Overtime scheludes for full-time service workers |
| Journal: | Omega
1997 : JUN, VOL. 25:3, p. 285-299 |
| Index terms: | SERVICE INDUSTRIES LABOUR SCHEDULING MATHEMATICAL PROGRAMMING |
| Language: | eng |
| Abstract: | Organizations use part-time employees to provide extra capacity and extend their operating hours. Part-timers hourly wages have increased, which threatens one of their key advantages. Service sector employers obtain now more labor from overtime work than they do for part-timers. There has not been much research focusing on overtime scheluding politics, although the benefits of part-time scheluding policies are well understood. This paper addresses that scheluded overtime same operational advantages of part-time scheluding policies. The effects of alternative overtime staffing and scheluding policies on important performance measures are evaluated. |
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