search query: @author Hult, T. / total: 3
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| Author: | Hult, T. |
| Title: | Measuring cycle time of the global procurement process |
| Journal: | Industrial Marketing Management
1997 : SEP, VOL. 26:5, p. 403-412 |
| Index terms: | INDUSTRIAL MARKETING MARKETING MANAGEMENT MEASUREMENT |
| Language: | eng |
| Abstract: | While the reduction of cycle time in organizational processes is directly associated with improved performance, quality, and customer satisfaction, limited research has been devoted to developing a valid measure of the construct. To enhance cycle time theory and the practical implementation of cycle time reduction in procurement processes, a unidimensional cycle time (CT) scale is developed. The scale is based on a national purification sample and an international reliability and validity sample using the strategic business unit as the level of analysis. |
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