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Author:Yoon, C.
Title:Age differences in consumers' processing strategies: An investigation of moderating influences
Journal:Journal of Consumer Research
1997 : DEC, VOL. 24:3, p. 329-342
Index terms:CONSUMERS
AGEING
ATTITUDES
STRATEGY
PROCESS REDESIGN
Language:eng
Abstract:This paper examines the moderating influences of two marketing-relevant variables, incongruity of message items and optimal time of day. Older and younger adults, during their optimal times of day, engage in detailed processing, but this tendency is particularly pronounced for the elderly when exposed to high-incongruity cues. During their nonoptimal time of day, by contrast, older adults seem to rely on schema-based processing regardless of the level of incongruity, whereas young adults remain detailed in their processing strategies.
SCIMA record nr: 172626
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