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Author:Eriksson, C.
Title:Role conflict and ambiguity at the department level
Journal:Higher Education Management
1999 : MAR, VOL. 11:1, p. 81-96
Index terms:HIGHER EDUCATION
MANAGEMENT
ROLE CONFLICT
Language:eng
Abstract:This study describes ambiguity and role conflict at the departmental level. Using a cultural perspective, attention was focused on the situation of department chairs and how they and other individuals perceived the demands and expectations facing the department chair. Four different departments at Uppsala University, Sweden, and their department chairs, were studied using interviews and diaries. The study showed that numerous demands are placed on department chairs. Role conflict and ambiguity characterise the position.
SCIMA record nr: 192968
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