search query: @author Kim, Y.-G. / total: 3
reference: 2 / 3
| Author: | Kwahkm, K.-Y. Kim, Y.-G. |
| Title: | Supporting business process redesign using cognitive maps |
| Journal: | Decision Support Systems
1999 : MAR, VOL. 25:2, p. 155-178 |
| Index terms: | DECISION SUPPORT SYSTEMS COGNITIVE MAPS COGNITIVE PROCESSES |
| Language: | eng |
| Abstract: | Turbulent changes and competitive pressures have forced organizations to constantly change. Business process redesign (BPR) has been widely adopted as an organizational change method in the 1990s. Although BPR projects provide the possibility of dramatic performance improvement, many organizations have encountered serious problems due to the lack of commitment to such projects and the difficulty of systematic targeting of critical processes. |
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