search query: @author Kraemer, K.L. / total: 3
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| Author: | Gurbaxani, V. Kraemer, K.L. Tallon, P.P. |
| Title: | Executives' perceptions of the business value of information technology: a process-oriented approach |
| Journal: | Journal of Management Information Systems
2000 : SPRING, VOL. 16:4, p. 145-173 |
| Index terms: | Information technology Models Strategy Valuation |
| Language: | eng |
| Abstract: | The inability of traditional firm-level economic analysis to account fully for the intangible impacts of IT has led to calls for a more inclusive and comprehensive approach to measuring IT business value. In response to this call, the authors develop a process-oriented model to assess the impacts of IT on critical business activities within the value chain. The model incorporates corporate goals for IT and management practices as key determinants of realized IT payoffs. |
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