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| Author: | Sturman, M. C. |
| Title: | The compensation conundrum: does the hospitality industry shortchange its employees - and itself? |
| Journal: | Cornell Hotel and Restaurant Administration Quarterly
2001 : AUG-SEP, VOL. 42:4, p. 70-76 |
| Index terms: | Hotel and catering industry Hotel management Restaurants Human resource management Pay |
| Language: | eng |
| Abstract: | A comparison of salaries paid for jobs in the hospitality industry versus those in other industries showed that the hospitality positions on average paid less for comparable positions. To assess the extent to which jobs are comparable, the author compares the knowledge, skills, and abilities or human capital scale, hospitality-industry wages averaged about 85 percent of wages paid in other industries. |
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