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| Author: | Fjermestad, J. Romano Jr., N.C. |
| Title: | Introduction to the special edition: advances in electronic commerce customer relationship management |
| Journal: | International Journal of Electronic Commerce
2003 : WINTER, VOL. 7:2, p. 7-8 |
| Index terms: | Customer relationship management (CRM) Electronic commerce |
| Language: | eng |
| Abstract: | This is an introduction to the special section on advances in electronic commerce customer relationship management. The papers in the special section are based on the proceedings of the Internet and Digital Economy Track at the Thirty-fift Annual Hawaii International Conference on System Sciences (HICSS-35) in Janurary 2002. |
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