search query: @author Henkel, J. / total: 3
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| Author: | Henkel, J. Kaiser, U. |
| Title: | Fremdvergabe von IT-Dienstleistungen aus personalwirtschaftlicher Sicht |
| Journal: | Zeitschrift für Betriebswirtschaft
2003 : VOL. 73:4, Ergänzungsheft, p. 137-161 |
| Index terms: | Information technology Human resource management Decision making Outsourcing Employees |
| Language: | ger |
| Abstract: | This paper analyzes those aspects of IT outsourcing decisions that are related to personnel economics. It offers a systematic overview of existing theoretical and empirical studies on that issue. We draw empirically testable hypotheses from our overview and take them to data. Based on a comparatively large data set that comprises 679 observations, the authors estimate the determinants of outsourcing (i) hardware and software administration and maintenance, (ii) programming services, and (iii) IT training. The estimation results indicate that a significant relationship exists between variables such as training, lack of qualified employees, skill structure of employees, and firm size on the one hand and the decision to outsource IT services on the other hand. Our results also suggest that strategic complementarities exist btw. the various outsourcing decisions (original in German). |
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