search query: @author Algera, J. A. / total: 3
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Author: | Kleingeld, A. Tuijl, H. van Algera, J. A. |
Title: | Participation in the design of performance management systems: a quasi-experimental field study |
Journal: | Journal of Organizational Behavior
2004 : NOV, VOL. 25:7, p. 831-851 |
Index terms: | Participation Performance management Field research Denmark |
Language: | eng |
Abstract: | This article argues that in organizational settings participation that is formal, long term, and includes high participant influence is more effective than a tell-and-sell strategy. In this study a proMES performance management system was tested on a Dutch supplier of photocopies. The results show that the average performance increase was higher in the participation condition than in the tell-and-sell condition. Also the feedback was considered more useful, and satisfaction with the program was higher in the first condition. |
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