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Author: | Macdonald, E. Uncles, M. D. |
Title: | Consumer savvy: conceptualization and measurement |
Journal: | Journal of Marketing Management
2007 : VOL 23:5-6, p. 497-517 |
Index terms: | consumers |
Freeterms: | consumer-centricity savvy consumers e-marketing scale development |
Language: | eng |
Abstract: | The article discusses the conceptualization of savvy consumers. The authors use standard scale development procedures based on a sample from an online panel of consumers. The findings indicate the value of formal, empirically-grounded measures of consumer savvy, something that has been absent from many previous commentaries on the characteristics of savvy new consumers. |
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