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| Author: | Styhre, A. (et al.) |
| Title: | Garbage-can decision making and the accommodation of uncertainty in new drug development work |
| Journal: | Creativity and innovation management
2010 : JUN, VOL. 19:2, p. 134-146 |
| Index terms: | multinational companies pharmaceutical industry innovation decision making uncertainty |
| Language: | eng |
| Abstract: | In real-life settings, innovation work is characterized by uncertainty, risk taking, politics and time pressures. Decisions are made in the form of garbage-can decision making, with a variety of non-linear elements. Such characteristics appear particularly in industries based on science-based innovation, operating under genuine uncertainty. This study reports on a study of the clinical trial work in a major multinational pharmaceutical company. It is suggested that decision making includes at least four coping strategies for dealing with non-linear and migrating decision-making processes: i. Understanding the organizational politics, ii. Demanding information and documentation, iii. Developing scenarios, and iv. Emotional work. |
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