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| Author: | Ozment, J. Chard, D. N. |
| Title: | Effects of customer service on sales : An analysis of historical data. |
| Journal: | International Journal of Physical Distribution and Materials Management
1986 : VOL. 16:3, p. 14-28 |
| Index terms: | PHYSICAL DISTRIBUTION CUSTOMERS SALES MARKETING SERVICE MANAGEMENT SALES PROMOTION |
| Language: | eng |
| Abstract: |
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