search query: @author Hoffman, K. L. / total: 3
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| Author: | Hoffman, K. L. Harris, C. M. |
| Title: | Estimation of a caller retrial rate for a telephone information system. |
| Journal: | European Journal of Operational Research
1986 : OCT, VOL. 27:2, p. 207-214 |
| Index terms: | TELEPHONE EQUIPMENT INDUSTRY QUEUING THEORY STOCHASTIC PROCESSES |
| Language: | eng |
| Abstract: |
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