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Author: | Star, S. H. |
Title: | Marketing and its discontents. |
Journal: | Harvard Business Review
1989 : NOV-DEC, VOL. 67:6, p. 148-154 |
Index terms: | MARKETING CONSUMERS |
Language: | eng |
Abstract: | The driving forces of modern marketing are discussed. Changes and new developments are highlighted. Functional limitations on the implementability of the marketing concept are examined. Steps of developing a marketing program are listed. The importance of market segmentation is emphasized, problems are illustrated. Positive and negative effects of the marketing concept are evaluated. They are found to be trade-offs. The importance of identifying the social payoffs and problems a marketing program generates, and a honest self-criticism on the part of the marketers is highlighted. Examples are presented to illustrate the social effects of real marketing programs. |
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